Forecasting the future – personal injury management industry
Published on May 14, 2018
Leaders in the Personal Injury and Disability Management Industry participated in a number of PIEF organised workshops to look at the trends, opportunities and challenges their sector will be facing in the coming five years. It was great to see such energy and discussion amongst these dedicated professionals. The key focus was on how technology will enable greater education and choice for injured workers, more emphasis on empathy and customer service, and the power of data analytics to drive improved treatments.